Privacy Policy
We care about your privacy and are transparent about how we handle your personal data.
Summary
We only collect personal data that is necessary to provide our services. We never share your data with third parties without your consent and we comply with all GDPR requirements. You have full control over your data.
Data Controller
What personal data do we collect?
Contact details
- • First and last name
- • Email address
- • Phone number
- • Company name (for business enquiries)
Technical information
- • IP address
- • Browser type and version
- • Operating system
- • Pages visited and time on site
Project information
- • Description of your project
- • Budget and timeline
- • Technical requirements
- • Communication via email
How do we use your data?
Service delivery
- • Create and send quotes
- • Carry out web projects
- • Provide support
- • Invoicing
Communication
- • Respond to enquiries
- • Send project updates
- • Newsletter (with consent)
- • Technical support
Analytics
- • Improve website performance
- • Understand user behaviour
- • Optimise our services
- • Technical troubleshooting
Marketing
- • Send relevant offers
- • Inform about new services
- • Invite to events
- • Only with your consent
Legal basis for processing
Performance of a contract
Processing that is necessary to fulfil a contract with you
Legitimate interest
For website analytics, security and business development
Consent
For marketing, newsletters and non-essential cookies
Do we share your data?
We never sell your personal data!
Your data is only shared in the following limited cases:
Service providers
We may share data with:
- • Hosting providers (for website operation)
- • Email services (for communication)
- • Analytics tools (Google Analytics)
- • Payment providers (for invoicing)
Legal requirements
Only when required by law or regulatory authority
How long do we keep your data?
Customer data
Kept for the contract period + 7 years (accounting requirements)
Quote requests
Kept for 2 years or until you request deletion
Website data
Google Analytics: 26 months, other data: 24 months
Marketing
Until you unsubscribe or withdraw your consent
Your rights under GDPR
Right to access
You have the right to receive information about what data we process about you
Right to rectification
You can request that we correct inaccurate or incomplete data
Right to erasure
You can request that we delete your data (with certain exceptions)
Right to data portability
You can request to receive your data in a structured format
Right to restriction
You can request that we restrict the processing of your data
Right to object
You can object to processing based on legitimate interest
Data security
We use several security measures to protect your data:
- • SSL encryption for all data transfers
- • Secure servers with firewalls
- • Regular security updates
- • Limited access (authorised staff only)
- • Regular backups
- • Monitoring for unauthorised access
Contact us
If you have questions about this privacy policy or wish to exercise your rights, contact us:
We respond to requests within 30 days in accordance with GDPR requirements.
Complaints
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with:
Box 8114, 104 20 Stockholm, Sweden
Phone: +46 8-657 61 00
Email: imy@imy.se
Changes to this privacy policy
We may update this privacy policy from time to time. Changes will be published on this page with an updated date. We recommend that you regularly review the policy to stay informed about how we protect your data.
Important changes will be communicated to you via email or through clear notice on our website.